Help Center: Company Info
DigiLink is pleased to announce an exciting milestone; marking its 13th Anniversary with its 44,000th job order.
We are thrilled that you are interested in becoming a new DigiLink customer. DigiLink has spent over a decade operating one of the most reliable, high-quality, and state of the art printing companies. We have delivered outstanding customer service to 1000's of customers!
Today, to complement our personal customer service model, we have created two awesome online print ordering options, DigiXPress.com and DigiCanvasArt.com. Ideal for many types of projects where convenience and flexibly is key. We strongly recommend for custom projects or jobs with unique concerns that you work directly with DigiLink's sales and customer service team.
DigiLink was founded in 2000 by partners Michael Wight, President and CEO, James Lerner, Senior VP and CFO, Hank Russo, Senior VP Sales, and Ed Hartman, Senior VP Manufacturing.
We would like to acknowledge our valued strategic partners; Ricoh USA, Six Half Dozen Design, Wordmarque Design Associates, UPS, Creator Brand Paper and Finch Paper whose leadership and support have allowed us to accelerate our growth.
- Professional and personalized direct sales and customer service support.
- Exceptional flexibility and print production turnarounds!
- Attention grabbing print quality, so you can concentrate on the big stuff.
- Learn more — The Digi Difference. We'll give you peace of mind!
- Whatever you can imagine and design — we will work hard to help you capture your vision.
QUALITY — INNOVATION — EFFICIENCY
We are very proud of our employees. Our team has been working together for over thirteen years, delighting customers with awarding winning quality and expert customer service.
Whatever your project requires, DigiLink has you covered. Short run digital or longer run offset, small or large quantities — simple or complex, our team of highly skilled print specialists will make your projects shine.
DigiLink initially launched operations with a focus on prepress services, and today prepress remains a significant important part of its operation, for example, providing custom retouching services — to many area top advertising and PR agencies. Committed to offering its customers with flexibility and innovation, DigiLink responded by adding its first offset press in 2002. From there DigiLink grew steadily, relocating twice in 13 years in order to expand its facility. DigiLink has transformed from an entrepreneurial start-up to a full-service, award-winning commercial printer offering high quality marketing and business printing services, canvas photo and wall art, banners and mailing and distribution services. DigiLink is a proud sponsor for many local community organizations, and has supported various art events and charitable events with its generous contributions. In March 2008, DigiLink moved to a new 38,000-square-foot facility that allowed it to consolidate its printing, binding, and mailing services at one location for greater efficiency.
Today, DigiLink serves clients throughout the United States, and is recognized as one of the largest, most well equipped and most experienced commercial print and mail operations in the metropolitan Washington, DC region.
CHECK OUT A COUPLE OF OUR NEWEST SOLUTIONS
DigiLink has spent over a decade operating one of the most reliable, high-quality print solutions company with unparalleled customer service. DigiXPress is built on the same trusted and award-winning quality standards.
Today, DigiXPress.com is on track to becoming America's Ultimate Online Print Experience! Our commitment to quality and our "never-say-no drive" in order to meet the toughest production deadlines are simply what make DigiXPress.com unique.
Our customers enjoy a wide selection of products, 28 to be exact, with the industry's broadest range of options. Customers can design their own postcards, business cards, invitations and can choose from many other printed products. Using state-of-the-art printing technology, and an easy-to-use ecommerce ordering system, DigiXPress.com is able to provide high-end printing at an affordable price.
Our key customers are from every industry and market segment!
We are located in beautiful Alexandria, Virginia, just outside the Nation's Capital. If you have specific talents and experience in IT, ecommerce marketing or the printing industry, and you are interested in working in a fast-pace environment with over-achievers, who truly believe in giving 110% to our customers, and then please take a few moments to submit a short introduction letter.
You may also submit your resume and complete an employment application by clicking here.
840 South Pickett St.
Alexandria, VA 22304-4606
- Ask Us Anything: Request a Call or Email — Contact Customer Service.
(Fill out this form and we will assist you ASAP)
- CUSTOMER SERVICE: Toll Free — 877-806-3453 • Weekends — 703-598-3403
- ACCOUNTING: 703-340-1838
- HOURS: Business days and hours are Monday through Friday from 8:30 AM — 6 PM EST, except Holidays.
DigiLink is located at 840 South Pickett St. in Alexandria, Virginia, between Alexandria's Landmark Mall and the Capital Beltway.
From the south: Take Exit 173 (Van Dorn St./Rt. 613) off the Beltway (I-95/495). Head north on Van Dorn for about a half-mile. Turn left on South Pickett.
From the north: Take Exit 3B (Duke St.) off I-395. Head east on Duke for about a half-mile. Turn right on South Van Dorn St. and head south for about three-quarters of a mile. Turn right on South Pickett; we are located ¼ mile on the left.
WE'RE BRINGING PREMIUM SOLUTIONS TO OUR CUSTOMERS
We have developed a rewarding partnership with the following organizations; Ricoh, UPS, Finch Paper, Six Half Dozen Design, Wordmarque Design Associates and Creator Brand Paper.
We realized early on at DigiLink that in order for us to provide superior service with high quality printed products; we needed to align ourselves with industry leading experts. This group truly supports us and guides us with their innovative technologies and products. Our success in delivering top flight service is attributed, in great part, to these unique partnerships.
Our partners share our goals and are as determined as we are – in improving the customer experience; it is after all, central to what we do.
MEET OUR PARTNERS
SIX HALF DOZEN DESIGN STUDIO
Six Half Dozen was created to bring a full spectrum of graphic design consulting to individuals and organizations that are looking for more than a production artist. Any project can have a variety of solutions. What Six Half Dozen brings, to their clients, is a more in-depth analysis of what it is they are looking to achieve and multiple ways of getting there.
Six Half Dozen's team works with our print and mailing specialists to make sure the project is designed to take advantage of print and mailing specifications to produce an efficient piece, without losing quality or impact. With years of experience designing materials and ad campaigns for associations and companies around the world, they can truly deliver everything you need to market your organization both in print and on the web.
If you are looking for a team of designers that we have worked with for over a decade, feel free to contact them.Design services include:
- Brochures & Booklets
- Direct Mail Campaigns & Postcards
- Annual Reports
- Signage & Posters
- Displays or Trade Show Booth Design
- Books, Catalogs & Publications
- Office Collateral
WORDMARQUE DESIGN ASSOCIATES
As a full-service creative agency, Wordmarque offers talent to meet the specific needs of each client, with a fresh perspective on every assignment. For over two decades now, Wordmarque has provided winning creative to a diverse collection of advocacy organizations, corporations, advertising agencies, and government.
Your choice of using Finch uncoated paper shows your commitment to environmental responsibility and helps sustain natural American forests.
Finch Paper earned Forest Management and Chain-of-Custody certifications from the Forest Stewardship Council (FSC) and the Sustainable Forestry Initiative® (SFI) program. These certifications attest that all of the wood used to make the certified paper comes from non-threatened, responsibly managed forests.
Paper Made Using Recycled Fiber
Finch Paper uses an average of 3 million pounds of post-consumer recycled fiber in our papers each year, conserving vast amounts of landfill space and preventing the generation of methane — a greenhouse gas that is created when paper in landfills decomposes. Finch Premium Blend and Finch Casa Opaque are made with 30% recycled fiber, meeting the EPA requirements for federally funded paper purchases. Finch Fine, Finch Fine iD and Finch Fine Color Copy are made with 10% recycled fiber.
Paper Made Using Green Energy
Approximately two-thirds of the energy used by Finch Paper comes from renewable, green energy sources – utilizing the nearby Hudson River for hydroelectricity, and an onsite cogeneration facility that burns biomass (bark, sawdust and wood chips) to power its paper machines.
Paper Made With A Feet-in-the-Forest℠ Approach to Sustainable Forestry
For more than a century, Finch Paper has employed its own team of professional foresters who have sustainably managed more than 160,000 acres of productive forestland – most notably the “Finch forests” in the heart of New York’s Adirondack Park. While Finch sold this spectacular land to the internationally recognized conservation organization The Nature Conservancy in 2007, Finch foresters continue to manage TNC lands, while offering their decades of experience and expertise to other private and public forest owners.
- Visit the Finch is in the Forest blog, where Finch’s Senior Forester Roger Dziengeleski reduces the complexity surrounding green paper choices.
- Communicate your green paper choice with Finch’s Environmental Logos. Download the “Printed on Finch Paper” logo and recycled content logos, and learn how to correctly use SFI and FSC logos, on Finch’s Environmental Logos page.
For more information, please visit Finch Papers at www.finchpaper.com
CREATOR BRAND PAPER
Grow our paper manufacturing and distribution business, with a commitment to quality and service to meet our clients' needs, from profitability, social responsibility and environmental sustainability standpoints. Torraspapel bases its strategy on two main principles:
Specialization: A modern commercial and industrial structure with a high degree of specialization, allowing for a considerable level of product knowledge, homogeneity and quality.
Customer Relations: Affiliates and Merchants strive to obtain a deep knowledge of markets and provide the best service.
For more information, please visit Torraspapel Paper at www.torraspapel.com
Anyone entering the digital print market typically has a focus on working with variable-data printing (VDP). While static digital print has the advantage of fast turnarounds and smaller quantities, it is essentially commodity print. When you add variable-data printing to personalize the printed piece, there is increased value to the customer along with a corresponding rise in responses, sales, and/or participation. This increased value allows for a boost in revenue. Variable-data printing is not considered a commodity because it takes experience, creativity, and planning to produce a successful variable-data campaign. The print service provider must learn more about the customer's customers. Thinking like a marketing firm is required to design a piece and incorporate variable text and graphics that will motivate the recipient to act on an offer.
There are four critical elements to becoming successful in variable-data printing:
A. A clear vision of the mission, goal, or objective of the campaign
B. Clean relevant data that allows you to target the message
C. Staff that can manipulate the database and apply appropriate rules to personalize the text and images in the printed piece
D. A sales team able to market the service and show the customer the value of the effort required to produce an effective variable-data campaign
Keep in mind, the goal/objective of the variable-data campaign drives the format of the database.
When the printer meets with the customer to plan a strategy using variable data, they must work together carefully to identify the campaign's goals. You may start with the database and determine what you can do; or you may start with the end result and determine what data should be added to the database. Table 1 provides a list of objectives found in dozens of case studies of successful campaigns. It is a starting point and should never be considered an all-inclusive list. When you consider the objectives of a variable-data campaign, it may become crystal clear what data needs to be available. Possibly, you'll come up with another set of questions that need to be addressed to establish the components of the database.
For more information, please visit Ricoh at www.ricoh.com
Reaching your customers is easier with a shipping expert like UPS. Whether you're looking for the fastest possible service for urgent shipments, or more economical shipping options for a larger body of goods, we'll provide a shipping solution that fits.
Get the service level that each of your packages requires for shipments across town or across the country.
When It Comes to Being Green, Brown Has the Advantage, LEARN MORE
For more information, please visit UPS at www.ups.com
"Once again, kudos to you and the DigiXPress and DigiLink team on a wonderful job!"
— Christopher S.
— Debra K.
"Wow! I mean WOW!! The guide is just terrific. I know the amount of work that went into this and want you to know that this is THE BEST onside guide we have ever had for one of our conferences. Thank you so much."
— Suzanne Y.
"I worked with DigiLink on several occasions, producing presentation folders, brochures and business cards. The level of service was exceptional every time. The quality of the finished products was great, and everything delivered on time. It's so reassuring to know I can count on them."
— Kristen M.
"I checked out the services, quality and cost of many local printers who classified themselves as 'environmentally-friendly.' No company matched DigiLink's responsiveness and cost-effectiveness; or their genuinely eco-friendly paper. I'm so happy with my green business cards that I've recommended you to many of my colleagues."
— Jason D.
"YAY! I'm thrilled with the brochure and business card. And, I'm really impressed with the quick turnaround, especially on such short notice. Everyone was so professional and the high quality of work was outstanding. I look forward to working with you on many more projects in the future."
— Kelly G.
"The Gala program book looked fantastic! You guys did a great job! We set out the program books and the lifetime books on alternate seats, so every couple got one of each. Thanks!"
— Marilyn F.
"The brochure is getting rave reviews on our end. Thank you again for working so quickly and providing excellent advice on how to get the brochures printed with such a tight turnaround time. Everyone is extremely pleased with the results."
— Traci S.
"As a graphic designer, a printer can make the difference between a project's success or failure. Michael and the others at DigiLink always make me look good. My clients rave about the customer service and the print quality-what a tremendous feeling when you know a project is absolutely successful."
— William G.
"I just wanted to drop a quick email to say….Thank you, thank you! Brian and I were thrilled on how nice the programs turned out. After the ceremony, many people made remarks on how beautiful they were and asked if they could keep them. The wedding was beautiful…we just made it back from Aruba which was beautiful as well. Thanks again for such a beautiful wedding gift!
DigiLink is pleased to announce the launch of its new robust web to print solution DigiXPress.com
- Provides customers a streamlined purchasing experience through web-to-print--a convenient and easy-to-use method for ordering commonly printed products.
- Features FREE Product Templates to assist you in laying out perfect product designs.
- Interactive Designer, using eDocBuilder, you can quickly and easily customize, proof, and approve documents directly from a web browser.
- OR simply upload your design files, and order printing on your schedule 24/7.
DigiLink is thrilled in announcing an exciting milestone; marking its 12th Anniversary with its 40,000th job order.
DIGILINK & VANDER ZEE STUDIO PAINTERS
TEAM UP FOR CELEBRATING ART EXHIBIT
ALEXANDRIA, Va. — DigiLink, Inc. will host its 3rd Celebrating Art program to recognize the contributions of art and artists to the fabric of life. Taking place Thursday, April 14, Celebrating Art will feature the art of over one dozen professional artists of the Vander Zee Studio Painters. The Alexandria-based studio is led by Rob Vander Zee, an award-winning painter, art instructor and author of books on art.
Ricoh Digital Press Installations
DigiLink expands its digital printing operation by adding two industry leading state of the art 901S Digital Presses, and several specialty bindery pieces of equipment.
Komori LS640 Press Installation
DigiLink expands its long run offset printing operation by adding its third Komori Press. A 6/C Komori 40" offset press to help manage longer run multi color projects.
May 1, 2008
ALEXANDRIA'S MAYOR TOURS THE NEW DIGILINK FACILITY
William Euille-the mayor of the city of Alexandria, Va.-visited DigiLink's expansive new 38,000-square-foot facility at 840 South Pickett St. Accompanied by Christy Blake of the Alexandria Economic Development Partnership, Inc. Euille saw DigiLink's operations firsthand and took special interest in the company's environmental initiatives.
"We felt pleased and proud to show Mayor Euille some of our state-of-the-art green technology," says Michael Wight, DigiLink's president and chief executive officer. "For example, we use waterless based inks that contain vegetable based oil, with low — volatile organic compounds. That not only helps conserve oil resources, but also helps reduce a major source of pollution in the printing industry."
The mayor and other guests learned how DigiLink recycles not only paper, but also the aluminum used in producing printing plates. They were also interested in DigiLink's Chain-of-Custody Certification from the Forest Stewardship Council, which assures that the company respects sustainability and minimizes environmental impact from source to finished product.
As one of the nation's leading full-service printers, DigiLink moved to facility to consolidate its prepress, printing, and mailing operations under one roof. With room for future expansion, the new facility represents part of Alexandria's continued economic growth.
March 3, 2008
WELCOME TO OUR VIRTUAL 'OPEN HOUSE'
DigiLink moved to it's brand-new, 38,000-square-foot facility at 840 South Pickett St. The new space allows us to speed up turnaround times, because it houses our printing, finishing, and mailing operations under one roof. (Up until the move, we'd complete a printing project at one location and then truck it down the street to a second location for binding and mailing). No more! Now, we've streamlined for faster service. View a video of our new facility:
Relocates operation under one roof. DigiLink expands to new 38,000 Square Foot facility.
840 South Pickett Street
Alexandria VA 22304
DigiLink adds several new employees to manage growing operation. Expands press room with 2 additional presses and bindery equipment.
PROGRESSIVE PRINTING ACQUISITION
DigiLink acquires Progressive Printing of Springfield VA. Key personnel and equipment moves to new DigiLink facility.
USPS SMALL BUSINESS MAILER OF THE YEAR AWARD
Presented at Holiday Gala to Michael Wight
- LAUNCHES NEW MAILING OPERATION
- PRESENTED GOLD INK AWARDS
- BINDERY EXPANDS
Bindery Expands; DigiLink opens second facility to support growing sales. Adds full service bindery with 6-pocket stitcher.
DigiLink launches into new environmental initiatives. Receives FSC Certification (Forest Stewardship Council).
MAGAZINE COVER STORY
DigiLink Partners are featured on the cover of Printing Impressions Magazine.
GOLD INK AWARD
Presented Gold Ink Award in the Fine Art Lithography category. For more about the Gold Ink award visit http://www.goldink.com/
DIGLINK CONTINUES GROWTH
Installs second Printing Press, Komori L628 with coater and expands bindery operations.
DIGILINK MISSION EXPANDS INTO PRINTING
Mission expands, adds print service capabilities and installs its first Printing Press, the KBA 74- Karat Press with coater (KBA's first installation in the US with coater). Establishes its bindery operation.
DIGILINK EXPANDS — RELOCATES
3655 Wheeler Ave.
Alexandria VA 22304
19,000 Square Foot Facility
THE LAUNCH OF DIGILINK
Business; Prepress Services
Founders: Michael G. Wight, President/CEO
James Lerner, SR VP,CFO
Ed Hartman, SR VP of Manufacturing
Hank Russo, SR VP of Sales
Since 2005 — we have been an FSC Certified printer. Forest Stewardship Council ensures that products used throughout the printing process supply chain — from logger to printer — are sourced from responsibly managed forests.
- Carbon Fund: We offset our carbon footprint through investments in renewable technologies such as wind, solar, and hydroelectric methods of generating energy.
- Our FSC certification code; BV-COC-001078 (For more about FSC visit their website, http://www.fscus.org/).
G7 MASTER CERTIFIED
WHY ARE PRINT BUYERS MAKING G7 A REQUIREMENT?
Typically a print‐buy is either distributed geographically or distributed across different print types. So, for example, a buyer may want to purchase marketing collateral, packaging and signage with the same brand imagery. Clearly the substrate, gamut and other print characteristics will vary for the different print products. But if all the print products have the same gray balance and neutral tonality defined by G7, they will look remarkably alike to the human eye. Because buyers believe the similarity of the visual appearance across print products is critical, they now make G7 a buying requirement.
For more information about our industry certifications please contact us.